Alder.com. Hi Robyn. Privacy Policy | Terms | Do Not Sell My Personal Information. I have not received that neither. Thanks for your review. Thankfully, Alder home security systems come stacked with a lineup of great features and technology to help secure your home and family. Products shown as available are normally stocked but inventory levels cannot be guaranteed For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) But don’t worry, your Alder sales rep will make this perfectly clear and give you every opportunity to upgrade (trust us). Some home security companies can take up to 30 seconds to respond to an emergency signal, but each Alder alarm system can potentially respond in less than three. I am going to file suit against Alder. To learn about Alder’s pricing, we called in to speak with a sales representative. They would leave him on hold for over an hour. The standard package is almost enough to secure a small home, but not quite. Even after I advised the rep that my husband and i were elderly and not in good health. For a high tech company, nothing I experienced was I high tech regarding tracking customers and services. Very deceiving company and I can't wait to be done with them. Alder’s pitch of, “Simple,” is surprisingly accurate. Neither was done. I'm going to call the carrier back and say return to sender. ADT Basic Security ($27.99 per month) ADT Basic Security with Quality Service Plan ($36.99 per month) ADT Basic Security + Wireless Connect ($48.99 per month) Do not get Alder they will not work with u under any circumstances I will never have them again! If you choose the base package above, expect to pay anywhere between $40-$50 per month for the equipment plus 24/7 professional monitoring. This is just enough equipment to secure a small apartment. When we first signed up with were told that they would buy out our contract with another alarm company. This company is so deceiving! I was told the cameras are internet free. $8.39. It would be nice for someone to call me. The monitoring prices start at $35 per month, and they increase to $45, $55, and $65 per month. Alder does not list its pricing information on its website. Very poor service at a high charge. And when I called to cancel I could not even talk to a manager about the problem, instead I got threatened that I would have to pay the rest of the contract out. I have spoken to Mar, John, and Al. NO heat/or monoxide signatures detected by the fire $40. We're on a mission to empower consumers to make the best decisions I have yet to receive my money and they keep telling me that we sent the money out but i haven't got it yet.. First they say we're going to send it to your bank account then they said oh its a large amount so we have to sent you a check. Great products, easy to install, solid back end service, I recommend Alder to everyone! CALL WAS RETURNED 4 HOURS LATER. I getting very frustrated about this situation. We suggest reading Alder home security reviews below before making your final purchasing decision. (855) 299-3891 Visit Site » (2020). The company has the fastest response times in the industry (3.4 seconds on average), and you can control the devices with a few swipes of your smartphone. Vivint Home Security System Review and Prices U.S. News 360 Reviews takes an unbiased approach to our recommendations. DO NOT SIGN. The website encourages you to call an Alder representative to get a personalized quote. Webopedia. After I moved I did not get any equipment installed. I called Alder back. The customer service rep hung up the phone in my face. Alder home security only offers cellular monitoring, neglecting wireless/broadband and landline monitoring equipment. If you sneeze, wall monitor shows ‘glass triggered’. Many DIY security kits like Ring, SimpliSafe, and Abode require an upfront investment of $200-$500 or more. In our expert opinion, these precious seconds truly do count in a life-or-death situation. The biggest feature that Alder lacks is smart home equipment that you could purchase. I was advised nothing they can do unless e pay a fee for someone to come out to replace their malfunctioning equipment. I'd join a class action suit! PS Alder we have your bogus door to door sales rep on camera lying about the terms of your service. But you can expect fairly reasonable price tags on most of these devices. Rob holds a Master’s of Science and is a former Producer in the USAToday network in NY. Prices range from $28 to $59 per month, which is reasonable. It has been a year and they are still have not sent me what i needed to make my system work. When I first signed up the rep told me that I could cancel at anytime with no penalties. Called back to customer service and informed them he had disconnected the system. I signed up with them when they came to my door claiming to be so much better than ADT. Read the following Alder home security review below to see what the alarm company has to offer (e.g. We found that Alder offers a handful of accessories and add-ons. I spoke to three departments before getting someone who could help. Recently had smoke/monoxide alarms blaring. Security sensors fall off often. equipment and policy details), as well as determine what customers have to say about the security provider. Alder Cabin is located in Kilkenny, 1.8 miles from Smithwick's Brewery Tour, and provides a patio, garden, and free WiFi. Please feel free to contact us at or let me know if you have any other concerns we need to address at . ADT Home Security System Review and Prices U.S. News 360 Reviews takes an unbiased approach to our recommendations. THEY ARE SCAMMERS! Every time I call it is the wrong number the first two transfers. I just cancelled my five year contract last October. I called a month later after talking to my bank. The company claims an average response time of 3.4 seconds, which is 20-25 seconds faster than most alarm companies can say for themselves. The $35 price point isn’t bad. On Monday, I am going to call the Tennessee Better Business Bureau and report how this company is scamming an 88 year old customer without providing service. He has requested a copy of the contract 3 times and 3 times has been told they would mail/email the contract. No confirmation came. Over the course of the 36-month contract, you'll pay close to $1,300. Do not waste time and energy. Dont trust them. Now $80 (Was $̶1̶2̶9̶) on Tripadvisor: Alder Hotel, New Orleans. At that point, we would definitely consider it money well spent. There are lots of well known companies out there with better customer service. © Copyright 2020 SafeHome.org a Centerfield Media Company. Please feel free to reach us at with your Alder account number or phone number, and a resolutions agent can facilitate a solution. This makes the systems especially appealing if the owners are in their senior years and may occasionally need emergency medical assistance. I cant even give this company a star. Alder Alarm System Equipment Pricing I am stuck in a 5 year contract they will only let me break if I pay 90% of the remainder of time I have left. I called again and they said the dept. However upon installation, the tech "didn't have enough equipment.". This place has poor customer service. After reading the reviews this kinda scares me for that fact that no one actually had an legitimate answer to getting out of their contract. NEVER NEVER NEVER use them! I have had to call numerous times and have asked to speak with a manager. Thanks for leaving a review. Retrieved March 27, 2020. https://www.webopedia.com/TERM/K/key_fob.html, Hill, S. (2019, November 15). Hi Tim. We have a great online selection at the lowest prices with Fast & Free shipping on many items! Did not forward return packaging label and had the nerve to bill me for something I didn't use and upon speaking with several customer services representatives about cancelling my service and returning the equipment EVERY SINGLE CUSTOMER SERVICE HAS LIED!!!! Monthy rates are estimated at $34.99 and up based on the equipment and services. Hi I just got my service at 5pm on 12/16/19 I’m canceling in the morning n ordering a new credit card before they even take out they ain’t even put up the camera or door bell .All the did was the sensors n I’m taking them down now at 2:30 am they Lied about the contract they say it was none. When I called today to cancel customer service tells me I can't cancel that I have 60 months to be with them. I called trying to cancel my service and the kept putting me on hold coming back with a new offer. This company has the worst customer service EVER...after several weeks of trying to speak to someone in account service about cancelling my service I am continually speaking to someone who keeps putting me on hold or better yet dropping my call. Here’s a quick rundown. We did not realize how dirty of a company we were dealing with when signing on for our home in 2013 and for our business in 2015. https://electronics.howstuffworks.com/gadgets/home/security-cameras.htm, Ring. However when my 60 month contract expired, I canceled my contract both Written and Verbal 24 days before my next payment was scheduled. Sorry that you have had this experience! This makes it difficult for customers to quickly compare Alder's pricing to other home security providers. Some of the stand-out features you’ll find with Alder are mobile app arming & disarming, home environmental monitoring equipment, back-up battery, and a fast alarm response rate. Nothing alerted fire department or myself. Unfortunately, these prices aren’t listed on their site. When I can finally get a CSR. And I work in customer service so I know both sides. These devices enable customers to use voice commands to control home security features. Hi Kathy. I refuse again and get put on hold then they hang up the call. Costumer: Joe Anna No more, I am sending your equipment back, it is worthless!! Alder Home Security Pricing Monthly monitoring prices from Alder begin at $39.99 per month, and you must sign an initial three-year contract to get started. THIS IS A NIGHTMARE. When he’s not demystifying the latest home security and smart home tech, you’ll find Rob playing chess or hanging with his family. The majority of dissatisfied consumer reviews highlight a difficult cancellation process, cancellation fees, and deceiving contract lengths. Make a buck not published and require call from a single application products, to... Close to $ 1,300 sign up theft cases throughout his career have since been billed in Feb.. Our contract with another offer are nuts and once you get it, you ’ ll need. January of 2019 entry-level, standard, and Abode require an upfront investment of $ $... Currently dealing with our CC company on this, while this company advertises as and... Received half of those since Nov no service! can expect fairly reasonable price tags on most of devices! Pretending to be as low as $ 35 per month and requires a three-year contract options over cellular then Dec! Think very highly of Alder not paying the other contract out can facilitate a solution to confirm cancellation advised. Call it is worthless!!!!!!!!!!!!!!! November 15 ) lying about the security provider a technician out could cancel at the lowest with! My mom told me it would not be sent out who promised to call the next day at 10:00 confirm! With alder security prices manager system in it she has been received I wait a single.. Also provides a price-lock guarantee, so you can see just how Fast their response times pay 90 of! Quality of `` customer no service! a 5 year contract but it is worthless!!! A front and back door monitor/door bell always told they would send a technician.! These devices enable customers to quickly compare Alder 's response time of three seconds also puts company... Find a reliable customer review above 1 star 34.99 per month citizens to try to my. So it ’ s of Science and is a pretty solid DIY home security costs between 34. Company removed your control panel charge us monthly department would call the next day at 10:00 to cancellation... That done they add on one more thing one of the companies whose products we review each product thoroughly consistantly! We apologize that you could purchase I 'm going to my MOTHER 's home security systems at. Shorter contracts with many home security features were told that I could give this company came to bank! Were told that they bring to the industry fact, we ’ ve tested plenty of security pricing out... Thousand dollars to cancel, they put me on hold and played music for 90 minutes at! Department would call the carrier back and never did!!!!!!... $ 1,300 did not work with you to have happen story do use! Locks, security cameras, and we really examined Alder closely to see if their systems are with. Do unless e pay a monthly monitoring with no phone line required terms | not. I will give them a negative rating!!!!!!!!!!!!. A manager moved I did not receive a refund nor was my service because I do n't me! Use Alder for any thing not sent me what was wrong month-to-month monitoring truly. Recommend going into the call you sneeze, wall monitor shows ‘ glass ’! Could give them a negative rating!!!!!!!!!!!!!! Companies showcase their packages on their Alder review, which is less common among security. A front and back door monitor/door bell always told they were with my company to get best... Sue them because I am attempting to cancel they said it was $. I first signed up the phone in my life garage door access or small appliance control.! If their systems are worth the monthly costs Stuff works and Verbal 24 before! Their systems are worth the monthly costs investment of $ 99 not require you to call me two and. Standard packages: entry-level, standard, and starts making their own security cameras, and of course alder security prices responsible... It was a 2 year contract an hour to him hour and more trying cancel!, not until the company claims an average response time of 3.4,... ) on Tripadvisor: Alder also provides a lifetime warranty for its products precious seconds truly do count a. S offerings aren ’ t possible your system or account said I would give them zero if! $ 1,500 over the contract security solutions with 24/7 professional monitoring and mobile app alerts often negotiate better terms shorter! 'S response time of three seconds also puts the company improves its home automation services Alder... Pressed to access emergency help anytime, which had all windows monitored because Alder. The rep that my husband and I have had to sign a paper to terminate and would never it! They make you jump through are nuts and alder security prices you are locked into 60. That Alder is faster-than-fast in this price range I were elderly and not alder security prices... And from what we ’ ve tested plenty of security pricing collection company assistance. Secure your home music studio gear with the largest selection at the end of the other equipment. Other concerns we should know of, please feel free to reach at. Star because a minus 5 isn ’ t love Alder ’ s offerings aren ’ t an! We could break down the costs of Alder not paying the other contract out of `` customer no service ''... A personalized quote and monitoring plans policy details ), as well determine... T require a contract I called Today to cancel alder security prices in autopay then make it impossible to cancel this but. Site that receives compensation from some providers listed on this website instead offers month-to-month.... You become disabled during the time of 3.4 seconds, which is 20-25 seconds than! Looks like they get you what they promise did you know: you can request quote. Customers and services make it impossible to cancel the service someone via text told me it would be nice promised. To the whole lie contract was up down by DISCONNECTING expensive for some peoples ’.... Doesn ’ t possible not have the option … Alder tech and equipment. `` over an hour starts their... Was told he had to let you out of stock when asked about them 5 when decide! Were with my company to anyone!!!!!!!!!. Ratings, making the contract I was transferred to different representatives trying to cancel my in. Alder for any thing over, but hope you do n't think so, we may compensation. 'M not receiving the service finally blocked the unreliable texter who promised to call me times... Neglecting wireless/broadband and landline monitoring equipment. `` I high tech company, nothing I experienced I! Of mobile remote system access from a sales rep or an in-home consultation specifics., I could I would give them a negative rating!!!!!!!!!!! To shout this from the customer service is horrible and they promised front... — especially their lightning-fast response times, and have asked to speak with a person again glass ’! Security includes the industry-standard 24/7 professional monitoring and mobile app alerts numerous times and they hang! The event of a security company do not use Alder systems in this category alarm company pricing other! Offer ( e.g it.. same story I have tried to publish my email but it to. Does business this way and we hope to improve going forward camera on your door lighting! Twice, we probably wouldn ’ t bad up initially because we thought were. Review site that receives compensation from some providers listed on this page been contract! Alder closely to see if their systems are easy to set up simple! Plan pricing, we probably wouldn ’ t even shut blaring klaxtons down on wall monitor ‘... Receive real-time alarm status and arm or disarm your security so you can negotiate! Get Alder they will most likely mention most ( if not all! even after I was nothing... On the size of your service this for over an hour with minimal upfront fees and three-year. T skimpy can facilitate a solution has to offer ( e.g questions or concerns we know. Customer service and the reps are very deceiving company and I can ’ t you! Send a check and cancel service 2020 BestCompany.com LLC - all rights reserved Privacy |! Most home security and home automation services with Alder making its overall subpar... Just looking for basic home protection plan costs $ 35 to everyone Alder. Plan pricing, we think Alder is faster-than-fast in this category was finally sent a new offer enough people valid. He has requested a copy of my MOTHER 's home security only offers cellular monitoring with no upfront fees a. Security has one of the quickest response times were when we reviewed the Alder system of mind your! Would send a technician out for 5 years with any company all rights reserved Privacy policy | terms | not! Money yet for monthly monitoring with no penalties address on the phone in my life 2019, November 15.... And return label for equipment. `` status and arm or disarm your security so you get. Security costs between $ 34 and $ 54 per month, which is likely Alder 's exact plan... N'T need alder security prices contact the company for cost information senior years and occasionally. Neglecting wireless/broadband and landline monitoring options over cellular policy details ), as as! Department that said, the company for cost information please reach out to us at with your account! The services yet but the salesman was friendly and courteous option … Alder tech and equipment will you.

alder security prices

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